Why do we need IT Policies and Procedures around Onboarding and Offboarding?

Why do we need IT Policies and Procedures around Onboarding and Offboarding?

Ah. The #1 failure of today’s startup. We at IPSOFACTO can’t believe they don’t teach On/Offboarding Policies and Procedures in startup schools (like Stanford or Berkeley). It’s a historical ‘whatcha don’t know’ kinda problem… Historically, young tech execs….when they were kids, they got a mac….they went to college with a mac, they worked at the cafeteria tables with their teams, slurping java, eating pizza, everyone using Macs. They never needed “IT Support”………… (You know, fat, out of shape white guys who love Windows XP). Anyway, then these youngsters graduated and started companies. And then their companies were 20 employees, with 20 macs, and a buncha stuff all over the cloud, and some app or some process they are working on, and a buncha data…..well….then a bunch of people get fired or quit and a buncha people get hired or promoted and then along comes VC and PE (Private Equity) to talk about investment or sale. The first thing VC/PE says is ‘Tell me how you operate’. Then these young tech execs get to look VC and PE in the eyes, and say….”Well, we’re a buncha folks with a buncha macs doing a buncha stuff. But hey, check out our app and buy us for $30m”. Then the laughter starts. Sad. So. Sad. Anyway, I tell people a tech firm is also like a farm. You can’t just buy some farmland and stick horses, cows, pigs, and chickens on the land and say…”buy my farm”. A farm and a firm are organized- with fences, water, waste, workflow, poop processing… with Policies and Procedures. At the heart of a P&P Manual are the people (your farm animals), and all the rest of the farm is built around their needs; which is why On/Offboarding is tantamount to your eventual sales strategy. From that, IPSOFACTO can design the security and operations for IT strategies, neatly for the long-term sale.

mm
Steve Boullianne, Multiple post-graduate degrees, Mind/Body/Spirit enthusiast, & a member of Mensa. Loves Skiing, Scuba, and Food. Steve’s First job out of college was programming satellites for AT&T. Founded IPSOFACTO in 1996, Y2K boom, e-Commerce super success, 2.1 boom. Steve is ready to Mediate high quality for all life, our one planet, and human kindness. Loves to dance and tell jokes. Steve believes that Excellent Communication is key to human success (and failure). Steve has 3 sons who are his STARS. They will carry the world into a brilliant future. Since 1996, Steve has been a volunteer drug and alcoholism counselor in the Bay Area. The power of the Great Spirit is in you. Steve is a good friend to have.